Shipping policy

Delivery:

Abi-K has a legal obligation to deliver orders within 30 days of receiving payment. However for items in stock we endeavour to process and dispatch within two working days from receiving payment. Please allow three working days to avoid disappointment. Need it urgently? We will do our utmost to send your order ASAP, just get in touch and we'll be pleased to help.

UK DELIVERY: We want your unique Abi-K product to reach you swiftly, and because each piece is a one-off, we don't want to risk losing it in the post. This is why we use Royal Mail Special Delivery only, which is tracked and insured, and guaranteed by 1pm next day. We don't believe it's worth risking cheaper options, your Abi-K piece is irreplaceable, so we send it the best way possible.

EU & WORLDWIDE DELIVERY: We deliver to countries inside and outside the EU. A delivery charge will be added to the total. Delivery charges to European countries will vary depending on package size and weight, with an estimated time of 3-5 working days from despatch, and anywhere else in the world carries an International delivery charge with an estimated time of 5-10 days after despatch. Since BREXIT, each country may charge taxes for which you are liable to pay when your item is received into your country. Each country has its own tax law, so please check the import tax law in your own country before you buy.

It might not be possible for us to deliver to some locations, should this be the case it is beyond our control.

We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. If you are UK based and out when we deliver, Royal Mail will post a card through your letterbox explaining where you can collect your parcel. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence). We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.

You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.